Assistant Bereavement Officer

Assistant Bereavement Officer:

We are currently recruiting for an Assistant Bereavement Officer in the Birmingham area on behalf of our well established client.

Details of Assistant Bereavement Officer:

·Pay rate: £9.30ph
·Start Date: Immediate
·Working Hours: 36.5h per week
·Location: Birmingham
·Duration: Temporary ongoing

Duties and Responsibilities of Assistant Bereavement Officer:

·To liaise directly with the public/service users etc., both by telephone and in person in respect of the Burial and Cremation Service
·Receiving telephone bookings for burials/cremations and witness scatters, completing burial order forms
·Checking funeral directors confirmation forms for discrepancies, entering information into booking diaries/computer, noting special requests, preparing and checking details for interment, entering the details into the statutory and other registers and maintaining the statutory documents. Inputting information on their in-house system
·Preparing, checking and issuing of declarations, indemnities, transfers of grants and associated registration work
·Recording all Cemetery/Crematorium information ensuring fees are calculated accurately and entering up statutory registers and database with total accuracy
·Ensuring all documentation is presented to the Medical Referee or equivalent in an acceptable format for checking and for signature
·Produce letters to all applicants, with detail memorial schemes: ensuring that all relevant memorial information including prices are enclosed
·Filing all burial/cremation papers and boxing and numbering them for storage
·Responding to all incoming queries with regard to delivery dates/location of memorials
·Complete orders for memorials and place with contracted suppliers, ensuring delivery and quality complies with contract
·To retrieve details and produce reports of the monthly medical referee and organist fees in order for payment to be made
·To produce instructions for invoices in accordance with the invoice raising process

As an Assistant Bereavement Officer you'll need:

·Previous experience required
·Excellent oral and written communication skills
·The post holder must hold a full driving license
·Ability to organise own work and multi task
·Ability to work as a part of a team and work accurately under pressure


·28 Holidays per year
·Weekly Pay
·Pension Scheme
·Employed Status
·Personal Accident Insurance
·Mortgage references
·My Extra Rewards - An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Extra Personnel do NOT charge any fees for our services.

Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Sectors: Exec PA/ Office

Types: Contract

Salary: Up to £9.30 per hour