Treasury Team Leader

Treasury Team Leader:

We are currently recruiting for a Treasury Team Leader on behalf of our client who is based in Telford. As a Treasury Team Leader you will lead the treasury and accounting services teams to meet the business needs for cash liquidity, supplier payments and banking services and provide excellent levels of customer service and financial controls.

Details of Treasury Team Leader:

·Pay Rate: £15.57ph
·Start Date: Immediate
·Working Hours: Full Time
·Mon – Fri (9am – 5pm)
·Location: Telford
·Duration: Temp Ongoing

Role of Treasury Team Leader:

·Manage all cash and banking facilities – ensuring liquid funds are available to settle payments to suppliers and staff.
·Manage suppliers, purchase card and employee expenses accounts. Settle bills in a timely manner, totalling £40m annually.
·Hold and develop the primary operational relationships with banks and the cash collection provider and be the delegated budget holder and controller of these costs negotiating supplier contracts.
·Prepare cash flow forecasts for the group to identify potential funding requirements or levels of surplus cash, ensuring that bank balances remain within agreed limits.
·Provide cash analysis for inclusion in Budgets, Forecasts, Management Accounts, Statutory Accounts and Business Plans.
·To lead and develop a team of employees effectively through the employee lifecycle.
·Be responsible for the day to day delivery of treasury, purchase ledger and expenses services and provide advice and support to customers across the whole of the business, as the expert.
·Manage the credit control process ensuring that all amounts due to the group are recovered promptly.
·Review bank reconciliations and ensure that receipts and payments are correctly accounted for.

Experience required of Treasury Team Leader:

·Professional accounting or treasury qualification or substantial experience in a similar role
·Experience of leading and developing finance transactional teams
·Experience of managing banking and payment facilities
·Experience of all aspects of cash control
·Experience of governance and financial controls
·Broad experience of financial processes
·Good excel skills for data manipulation

Key Skills of Treasury Team Leader:

·Experience in a team management
·Experience in year end reports
·Excellent written and verbal communication skills
·Strong organisation and time management
·Ability to prioritise workload efficiently
·Excellent user of Microsoft office packages

Benefits:

·28 Holidays per year
·Weekly Pay
·Pension Scheme
·Employed Status
·Discounted Holiday Club
·Personal Accident Insurance
·Mortgage references
·My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Counter Staff

Counter Service Advisor

We are currently recruiting for a Counter Service Advisor on behalf our client based in West Bromwich. As a Counter Service Advisor you will be working within the ticketing office to support the team with processing sales and tickets.

Details of Counter Service Advisor:

·Pay rate: £8.50-£9.00 per hour
·Start Date: April 24th 2019
·Working Hours: Full time
·Mon – Fri 9.00am – 5.00pm
·Location: West Bromwich
·Duration: Temporary contract

Role of Counter Service Advisor:

·Processing tickets via email and phone
·Making adjustments to purchases
·Taking payments via phone and face to face
·Dealing with queries via phone and email
·Working in the ticketing office and front of house customer facing

As a Counter Service Advisor you’ll need:

·Experience in a similar role (contact centre, call centre)
·Great communication at all levels
·Attention to detail
·Good telephone manner
·Very good written and verbal communication

Benefits

·28 Holidays per year
·Weekly Pay
·Pension Scheme
·Employed Status
·Discounted Holiday Club
·Personal Accident Insurance
·Mortgage references
·My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Customer Service Advisor

Customer Service Advisor

We are currently recruiting for a Customer Service Advisor on behalf of our client based in the Coventry area. As a Customer Service Advisor you will be dealing with the company’s corporate clients delivering a high level of Customer Service from start to finish.

Details of Customer Service:

  • Pay rate: £9.05
  • Start Date: Immediate
  • Working Hours: Full time
  • Mon – Sat: 40 hours per week (various shifts available)
  • Location: Coventry
  • Duration: Temporary ongoing

Role of Customer Service Advisor:

  • Communicate with clients via email, phone and through reports
  • Responsible for the day to day customer service needs for corporate clients
  • To ensure all communication with customers is in a professional and timely manner and resolved to the customer’s satisfaction using the appropriate channels
  • Develop a full understanding of the company’s logistical services and products and all relevant Parcel operating systems
  • Promote self-services and alternative products to new and existing customers
  • Attend regular meetings/briefs held by the Customer Care Centre Management team
  • Contribute ideas to change and improve the customer experience and the performance of the team
  • Demonstrate a positive and pro-active attitude
  • Attention to detail is required to identify trends

As a Customer Service Advisor you’ll need:

  • Experience in a similar role (contact centre, call centre)
  • Great communication at all levels
  • Attention to detail
  • Good telephone manner
  • Very good written and verbal communication

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Transport Administrator

Transport Administrator

We are recruiting for a Transport Administrator on behalf of our clients based in the Brownhills area. As a Transport Administrator you will be supporting the Transport Department with all queries from drivers and inputting delivery information onto the in house system.

Duties and Responsibilities of a Transport Administrator

  • Inputting data from drivers
  • Arranging Couriers and deliveries
  • Scheduling drivers
  • Organising company documents
  • Answering calls and emails
  • Scanning documents

Details of a Transport Administrator

  • Pay Rate: £9.00 – £9.85 per hour
  • Working hours: Monday to Thursday 8.00am to 4.30pm
  • Location: Brownhills
  • Temporary to Permanent

Skills and Experience of a Transport Administrator

  • Good attention to detail
  • Friendly disposition with confident telephone manner and able to communicate with customers and suppliers
  • Good use of SAGE
  • Literate and numerate with a good knowledge of Microsoft office
  • Able to work on own and in a team
  • Competent using Microsoft packages including PowerPoint
  • The ability to prioritise workload

Benefits of working as a Transport Administrator

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in this position please click Apply

Customer Service Advisor

Customer Service Advisor

We are recruiting for a Customer Service Advisor on behalf of our client based in the Stafford area.

Role of a Customer Service Advisor:

  • Answer customer questions by email or telephone, make recommendations based on the customers needs and requirements
  • Establish monthly or bi-weekly follow-up conference calls with the customer
  • Establish knowledge of customer product in order to enhance understanding and communication with the customer
  • Yearly visit to customers facility in order to cultivate the personal contact and in order to learn and understand the customers production methods and purchase/supply philosophy
  • Respond to Request For Quotations
  • Process customer orders, provide quotes, and check inventory for product availability
  • Ensure correct billing to the customer by checking the accuracy in pricing and verifying the customer’s requirements
  • Ensure the warranty process is completed in a timely manner by obtaining proper information from the customer/sales person/service technician
  • Obtain validation from Quality and Process Department, give feedback to the customer and possibly issue credit notes
  • Source products in our distribution system to ensure fulfilment of the customer’s requirements
  • Survey customer satisfaction

Details of a Customer Service Advisor:

  • Salary: £16,000
  • Working Hours: 37.5 hours per week Monday – Friday between 8:00am – 6:00pm
  • Location: Stafford
  • Duration: 6 Months

As a Customer Service Advisor you will need to have/be:

  • Minimum 1 year of customer service experience in a call centre environment and/or order processing preferred
  • Previous experience working in an industrial environment is preferred but not essential
  • Knowledge of OTR product
  • Working knowledge of ERP systems such as SAP, Epicor, AS400 preferred
  • Proficient in Microsoft Office Suite (Word, Excel, and Outlook)
  • Customer driven
  • Ability to work both independently and in a team approach
  • Strong time management and organisational skills
  • Ability to seek and suggest continuous improvement of work processes and environment
  • Ability to multitask, prioritise, and handle multiple requests simultaneously

If you are interested in the above role please click apply!