Personal Assistant

Personal Assistant

We are seeking to appoint a dynamic and enthusiastic Personal assistant / Executive Support professional who is experienced in diary management, is able to deal with high volumes of work, can work well within a team as well as with minimum supervision.

Details of Personal Assistant

  • Salary: £12.00ph
  • Start Date: Immediate
  • Working Hours: Full Time (9am – 5pm)
  • Location: Oldbury
  • Duration: Temporary Ongoing

Role of Personal Assistant

  • Optimising productivity through effective diary management at a senior level
  • Planning, arranging and attending meetings
  • Filtering phone calls and dealing with enquiries and ad hoc requests
  • Assisting in the preparation of reports and presentations
  • Manage high volumes of work and providing overall support to director/managers
  • Work within a team as well as independently with minimum supervision completing administrative/clerical duties on time
  • Play a key role in driving the fast pace of change and ensuring transparency and accountability across the organisation

Experience required of Personal Assistant

  • Previous experience as a personal assistant at director level
  • Strong organisational skills and able to multi-task, with an ability to prioritise an often conflicting workload
  • Strong communication skills, both written and verbal
  • Confident liaising with staff and working within a team
  • Advanced knowledge of Microsoft Office, including Word and Excel.

Key Skills of Personal Assistant

  • Excellent written and verbal communication skills
  • Strong organisation skills with diary management experience at a senior level
  • Ability to prioritise workload efficiently
  • Strong user of Microsoft office packages
  • Must have a proactive approach and use initiative

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Production Administrator

Production Administrator

Currently seeking a production administrator to negotiate and place purchase orders ensuring schedules and delivery promises are maintained by suppliers. The role will also entail providing administrative and general clerical assistance to the production manager as well as liaising with various departments.

Details of Production Administrator

  • Salary: £9.50ph – £10.00ph (depending on experience)
  • Start Date: Immediate
  • Working Hours: Part Time
    • Mon – Fri
    • 00am – 2.00pm (Flexible)
  • Location: Wednesbury
  • Duration: Temporary to Permanent

Role of Production Administrator

  • To assist Production Manager on a day to day basis, organising office systems and carrying out general office duties.
  • Check and input sales orders onto the computer system ensuring that delivery dates are acceptable via Production Manager and update customer schedules.
  • Collate and send test certificates from suppliers and sub-contractors and Regent certificates of conformity to customers who request them.
  • Organise transport for both UK and export deliveries.
  • Expedite orders in accordance with purchasing order requirements.
  • Monitor and manage supplier performance through vendor rating system.
  • Review and develop existing suppliers through quarterly Vendor Rating system.
  • Help progressing orders for customers.
  • Chase outstanding orders from subcontractors and suppliers on a daily basis
  • Manage the internal Spot Audit system
  • Update computer system and job folders with up to date drawings supplied by quality department
  • Assist with stocktaking.
  • Maintain works orders
  • Identify and solve stock issues as they arise
  • Check W.I.P report daily
  • Become member of quality Spot Audit team
  • Support other sections of the business where appropriate
  • Ensure all tasks delegated by production manager are carried out

The above duties are not an exhaustive list of duties. The roles tasks will differ and candidates will be expected to perform different duties necessitated by the changing role within the organisation and overall objectives of the business.

Experience required of Production Administrator

  • Minimum 1 year experience in production administration or similar role
  • Experience in using in house CRM systems and Microsoft Office packages (Excel & Word)
  • Be familial with working in a warehouse/logistical environment

Key Skills of Production Administrator

  • Excellent written and verbal communication skills
  • Strong organisation skills
  • Ability to prioritise workload efficiently
  • Strong user of in house CRM systems and Microsoft office packages
  • Must have a proactive approach and use initiative

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Accounts Receivable Assistant

Accounts Receivables Assistant

Currently seeking an Accounts Receivable Assistant to work for an international company at their scientific centre based in Reading.

Details of Accounts Receivables Assistant

  • Salary: £11.62ph
  • Start Date: Immediate
  • Working Hours: Full Time
    • Mon – Fri (36 Hours)
    • Day Shifts
  • Location: Reading
  • Duration: Temporary Contract (12 Months)

Role of Accounts Receivables Assistant

  • Accounts Receivable processes liaising with customers, RSSL billing departments and finance and commercial teams to ensure invoices are processed and paid promptly
  • Assist in credit control processes
  • Completion of assigned period-end tasks to tight monthly deadlines
  • General ledger and sub-ledger reconciliations (Debtors, Sales, Bank, Intercompany)
  • Prepare and post sales accruals and deferrals journals, with responsibility for maintaining corresponding reconciled monthly schedules

Experience required of Accounts Receivables Assistant

  • Experience of working with SAP and EXCEL
  • Experience of working in a busy varied finance team raising invoices, chasing and PO’s
  • Customer service skills
  • Problem solving

Key Skills of Accounts Receivables Assistant

  • Accurate, efficient and organised whilst under pressure and time constraints
  • Drive and perseverance to push things through to conclusion/resolution
  • Use initiative and have the inclination to challenge and improve procedures where necessary
  • Customer focused with an approachable personality and ability to communicate effectively at all levels
  • AAT or strong working experience in a busy accounting department.
  • Experience of communicating clearly with clients and resolving accounting queries.
  • Strong user of in house CRM systems and Microsoft office packages
  • Must have a proactive approach and use initiative

Education Required of Accounts Receivable Assistant

  • AAT or strong working experience in a busy accounting department

Benefits of Accounts Receivables Assistant

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Demand Planner

Demand Planner – Brexit

Currently seeking a Demand planner for a global company to join them at their site in Birmingham (Bournville).

The role of a Demand Planner entails leading the planning activities for the specific group of products/country, delivering a fact-based forecast (across 24-month horizon) for the IBP cycle and ultimately for the product supply, to the highest possible accuracy. The role will also require you to liaise with cross function stakeholders to manage service constraints to achieve the best possible service whilst minimising ageing risks.

Details of Demand Planner – Brexit

  • Salary: £18.71ph
  • Start Date: Immediate
  • Working Hours: Full Time
    • Mon – Fri (36 Hours)
    • Day Shifts
  • Location: Bournville
  • Duration: Temporary Contract (22 weeks)

Role of Demand Planner – Brexit

Responsible for providing an accurate base forecast, proper following of the weekly & monthly cycle in alignment with the IBP, supporting the area commercial objectives over the financial planning horizons following the 6 Steps Demand Planning Process:

  • Maintaining the forecasting system accurate & data in line with the company’s rules (1/ Data preparation 2/Cleansing segmentation)
  • Run statistical forecast to provide the best base forecast (3/Statistical Forecasting)
  • Enrich the forecast with the business and market information. (4/Market Update)
  • Review and validate the overall consistency of the total forecast, using analysis, report and available data (5/Forecast Review)
  • Share and aggregate forecast (6/Demand Review and Consolidation)
  • Act as a Business Partner for Commercial and Operations Functions, responsible for providing the different business stakeholder with a high quality insight-based total forecast (24 month horizon, weekly on sku level in APO DP)
  • Total Forecast Generation based on agreed company’s Best Practices and Product Segmentation
  • Apply best practice for NPD forecasting
  • Influence commercial and Business Partners to provide insights and high quality data input for forecasts
  • Works closely with category planning to receive market insights and drive agreed category actions back into the bottom-up forecast.
  • Responsible for meeting KPI’s (SFE,BIAS) for the products In charge, analysing and providing insight on deviation drivers (e.g. statistical, cleansing, market up-date)

Experience required of Demand Planner – Brexit

  • Minimum 3 years of operational experience with demand planning or related processes
  • Experience in Demand Planning (SG08-09 preferred SG10 Required)
  • Operational knowledge of SAP/ECC/APO/BI in Supply Chain
  • knowledgeable of modern demand and supply planning concepts and statistical forecasting
  • Experience in analysing complex issues and make appropriate decision accordingly
  • Experience of working in a busy environment towards deadlines

Key Skills of Demand Planner – Brexit

  • Strong quantitative and analytical skills and aptitude
  • Attention to details
  • Able to understand and manage key issues and success criteria
  • Accurate, efficient and organised whilst under pressure and time constraints
  • Proficient user of SAP and Excel
  • Must have a proactive approach and use initiative

Education Required of Account Receivable Assistant

  • Degree Level/Equivalent – preferentially in Logistics, Economics Supply Chain or Finance

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Sales Order Processor

Sales Order Processor

Currently seeking a Sales Order Processor in Bilston. As a Sales Order Processor your responsibilities will entail interacting with customers to provide excellent levels of sales support and process information in response to sales orders, enquiries, requests and concerns about products and services.

Role of a Sales Order Processor:

  • Deal directly with customer either by phone or electronically in a timely, effective, polite and positive manner showing sensitivity to the customers issues
  • Understanding internal and external customer needs and expectations and working to exceed these
  • Obtain and evaluate all relevant information to effectively handle enquires or complaints
  • Respond promptly to customer enquires both verbally and in written form
  • Take ownership of customer queries and ensure appropriate solutions are given
  • Ensure customer needs are met and where possible exceeded by constantly reviewing the service provided and identifying improvements
  • Accurately process and verify sales orders, along with returns requests and invoice queries
  • Keep written / electronic records of customer interactions, enquiries, comments or complaints
  • Perform general office administration as required
  • Communicate and coordinate with internal departments
  • Develop an excellent understanding of our customers and industry sector
  • Manage and maintain customer support ‘best practice’ in line with company policies and business rules
  • Work as part of a team to develop and improve existing procedures and policies and develop new where required

Details of a Sales Order Processor:

  • Salary: £18k
  • Hours: Full Time
    • Mon – Fri 8.30am – 5.30pm
  • Location: Bilston
  • Duration: Contract (Maternity Cover)

KPI’s for Sales Order Processor:

  • Answering of inbound telephone to target
  • Achieve accurate data entry
  • Turn around and response of customer queries to target
  • Entry of sales orders and collection requests to target
  • Maintain agreed level of data accuracy

Key Skills, Qualifications and Experience:

  • Proven customer service experience
  • Proven data entry skills
  • Ability to work effectively as part of the team
  • A flexible, highly motivated ‘can do ‘attitude
  • Excellent interpersonal skills, non-confrontational, ability to listen, obtain information, determine course of action and follow through to successful completion
  • Proven exposure to difficult situations, maintaining professionalism, displaying patience and empathy
  • Able to demonstrate strong written and verbal communication skills and the ability to communicate with customer and colleagues at all levels
  • Excellent organisational skills, ability to prioritise and meet agreed deadlines
  • Ability to build and maintain customers confidence in the company, its service and products

Benefits:

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Life assurance
  • Discounted Holiday Club
  • Personal Accident Insurance
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Administrator

Currently recruiting for a strong administrator to work for a reputable company located in Portsmouth. As an administrator you will be working alongside various departments providing overall support, within a veterinary environment.

Role of Administrator

  • General administrations tasks
  • Banking
  • Booking appointments
  • Cash handling
  • Scanning, filing and general data upkeep
  • Dealing with emails and additional queries
  • Liaising with internal departments

Details of Administrator

  • Salary: £8.50ph
  • Start Date: ASAP
  • Working Hours: Full Time
      • Mon – Fri (9am – 5.30pm)
  • Location: Portsmouth
  • Duration: Temporary Ongoing

Benefits of Administrator

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references

Key skills & experience required for Administrator

  • Good Excel & Word Skills
  • Good communication skills
  • Computer literate

If you are interested in the administrator role please click apply!

Senior Applications Support Analyst

Senior Application Support Analyst

We are recruiting for a Senior Application Support Analyst in the London area. Our Client is a well-established Company.

As a Senior Application Support Analyst you will need to have/be:

·Educated to degree level or equivalent experience
·Accredited to ITIL Foundation Level or higher
·Good knowledge of application interfacing tools and techniques.
·Awareness of MS Active Directory
·Extensive experience in an application analyst role supporting a 24×7 environment
·Extensive experience of application management tools and techniques
·Good experience of HR working practices and polices

Details:

·Salary: Up to £37,212.10 base per annum (plus £2,520.00 London allowance plus SFIA supplement of up to £11,7050.00)
·Working Hours: Monday – Friday
·Location: London
·Duration: 12 month fixed term contract

Role of a Senior Application Support Analyst:

·Responsible for supporting one or more mission critical business applications serving 5,000 users in a 24×7 environment. The role can expect to receive 1015 incidents per week
·Provision of application maintenance and support services, either directly to users of the systems or to service delivery functions
·Resolve issues by providing advice or training to users, by devising corrections (permanent or temporary) for faults, making general or site specific modifications, updating documentation, manipulating data, or defining enhancements
·Close collaboration with the system’s developers and/or with colleagues specialising in different areas, such as Database administration or Network support.
·Occasional responsibility for supervising the work of 3rd party specialists

Benefits of working as a Senior Application Support Analyst:

·20 days holiday plus bank holidays

If you are interested in the above role please click apply

Messaging Support Engineer

Messaging Support Engineer

We are recruiting for a Messaging Support Engineer in the London area. Our Client is a well-established Company.

As a Messaging Support Engineer you will need to have/be:

·Educated to HND Level or equivalent experience
·Accredited to ITIL Foundation Level or higher
·Outlook Enterprise Vault knowledge
·Blackberry architecture knowledge
·Extensive experience of MS Exchange, MS Office Suite, MS Windows Server
·Working experience of networking concepts (incl. security, firewalls and TCP/IP)
·SAN and NAS technologies experience
·SMTP Edge Gateway experience

Details:

·Salary: Up to £31,013.20 base per annum (plus £2,520.00 London allowance plus SFIA supplement of up to £3,450.00)
·Working Hours: Monday – Friday
·Location: London
·Duration: 12 month fixed term contract

Role of a Messaging Support Engineer:

·Responsible for the technical support of the messaging (email) services comprising 8000 mailboxes, on 6 email servers holding 55 million emails; and for the operation of the Enterprise Vault email archiving system
·Managing all aspects of backup and Disaster Recovery capability
·Provision of specialist expertise to facilitate and execute the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software
·Management of the capability, functionality and sustainability of service components (including hardware, software and network) to meet current and forecast needs in a cost effective manner
·Deal with both long term changes and short term variations in the level of demand, and deployment

Benefits of working as a Messaging Support Engineer:

·20 days holiday plus bank holidays

If you are interested in the above role please click apply

German Speaking Administrator

Currently seeking strong administrators who are fluent in both German and English. You will be responsible for receiving and managing employee data maintenance and workforce administration requests including deriving HR and payroll data from in house systems.

Role of German speaking Administrator

  • Deal with various administration tasks including data input, schedule changes and any other queries related to the workforce.
  • Ensure all information and data is processed in a timely manner and maintained up to date.
  • Able to prioritise and manage workload efficiently
  • Process requests for workforce such as illness, leave of absence, return to work, reference requests/referrals, grievances etc.
  • Inform payroll/HR and other relevant parties of requests, ensuring systems remain up to date
  • Provide SHARP HR and payroll data as requested for auditors etc.

Details of German speaking Administrator

  • Salary: £9.50ph – £10.50ph (Depending on experience)
  • Start Date: ASAP
  • Working Hours: Full Time
      • Day shifts
      • 36 Hours
  • Location: Bournville
  • Duration: 8 Weeks

Benefits of German speaking Administrator

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

Key skills & experience required for German speaking Administrator

  • Strong PC Literate (Word, Excel & Outlook)
  • Able to work with minimal supervision
  • Strong administration and organisational skills
  • Strong German and English communication skills necessary
  • Manage and prioritise workload
  • Educated to A level degree or equivalent

If you are interested in the German speaking Administrator role please click apply!

Senior Web Developer

Senior Web Developer

We are currently recruiting for a Senior Web Developer on behalf of our client based in Camden.

Role of a Senior Web Developer:

  • Design, architect and develop web-based systems
  • Be involved in all stages of the application lifecycle including design, development and testing
  • Ensure software solutions are delivered to users within timescales and quality expected
  • Explore and address the unidentified, underlying and long-term customer needs
  • Consider the costs, benefits, risk and chances for success when making a decision
  • Utilise skills in presenting information, analysis, ideas and positions
  • Express ideas and solutions in an appropriate manner to overcome resistance and complaints

Details of a Senior Web Developer:

  • Salary up to £50k (up to £43,730 base salary + £2,520 London Allowance + a SFIA supplement of up to £3,750)
  • Working hours: Monday – Friday 9:00am – 5:00pm
  • Job Type: 12 Month Contract
  • Location: Camden

As a Senior Web Developer, you will need to have/be:

  • Educated to a degree level or equivalent experience
  • Accredited to ITIL Foundation Level or Higher
  • Experience using C# and ASP.NET, MVC in a commercial environment
  • Experience using object orientated techniques
  • Experience designing and developing n-tier applications
  • Experience of working as part of a web/software development team
  • Extensive knowledge of software development tools, techniques and lifecycle
  • Good knowledge of ITIL IT Service Management methodology or equivalent discipline
  • Good knowledge of software development tools, techniques and life cycle
  • .NET Framework and Web Services Level 3: Extensive Experience
  • NET and .NET programming languages Level 3: Extensive Experience
  • HTML (with associated SQL, Javascript and CSS skills) Level 4: Subject matter depth and breadth
  • MS Internet Information services (IIS) Level 3: Extensive Experience
  • MS Sharepoint Development, Web Parts and Workflows Level 4: Subject matter depth and breadth
  • MS Windows Server 2003/2008 Level 2: Working Experience
  • Networking concepts (incl. security, firewalls and TCP/IP) Level 2: Working Experience
  • SQL Server Data Base Administration Level 2: Working Experience
  • Ability to debug and resolve complex technical issues or user queries in timely manner
  • Ability to work within a team
  • Practical experience working in a self-managed environment with responsibility for delivery to tight deadlines
  • Ability to learn new technologies as and when needed
  • Ability to create and maintain Technical documentation of a high standard
  • Ability to communicate, both written and verbally

If you are interested, please click apply!

Administrator

This role requires candidates to be fluent in Polish and English. You will be responsible for receiving and managing employee data maintenance and workforce administration requests including deriving HR and payroll data from in house systems.

Role of Administrator

  • Deal with various administration tasks including data input, schedule changes and any other queries related to the workforce.
  • Ensure all information and data is processed in a timely manner and maintained up to date.
  • Able to prioritise and manage workload efficiently
  • Process requests for workforce such as illness, leave of absence, return to work, reference requests/referrals, grievances etc.
  • Inform payroll/HR and other relevant parties of requests, ensuring systems remain up to date
  • Provide SHARP HR and payroll data as requested for auditors etc.

Details of Administrator

  • Salary: £9.50ph – £10.50ph (Depending on experience)
  • Start Date: ASAP
  • Working Hours: Full Time
      • Day shifts
      • 36 Hours
  • Location: Bournville
  • Duration: 8 Weeks

Benefits of Administrator

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

Key skills & experience required for Administrator

  • Strong PC Literate (Word, Excel & Outlook)
  • Able to work with minimal supervision
  • Strong administration and organisational skills
  • Strong Polish and English communication skills necessary
  • Manage and prioritise workload
  • Educated to A level degree or equivalent

If you are interested in the administrator role please click apply!

Help Desk Advisor

Help Desk Advisor

We are recruiting for a Help Desk Advisor in the Birmingham area for our well established client.

As a Help Desk Advisor you will need to have:

  • ·Previous customer service experience within a call centre environment
  • ·Excellent communication skills
  • ·Maths and English GCSE’S Grade C or above (or equivalent)

Details:

·Salary: £7.83 per hour
·Working Hours: Monday to Friday 35 hours (will increase)
·Location: Birmingham
·Duration: Temp to Permanent

Role of a Help Desk Advisor:

  • ·Raise complaints
  • ·Raise new business prospects
  • ·Raise service query issues
  • ·Call the branches to obtain updates on service calls and also call customers for feedback.
  • ·Answering inbound calls
  • ·Resolve any queries
  • ·Solving problems
  • ·Offer advice and guidance to customers
  • ·Deal with complaints
  • ·Update information on the internal systems

Benefits of a Help Desk Advisor – Standard Extra Personnel Benefits

  • ·28 Holidays per year
  • ·Weekly Pay
  • ·Pension Scheme
  • ·Employed Status
  • ·Discounted Holiday Club
  • ·Personal Accident Insurance
  • ·Mortgage references
  • ·My Extra Rewards- An online portal offering vouchers and discounts

If you are interested in the above role please click apply

Finance Officer

Finance Officer

To contribute to the provision of a high quality, customer focussed Income Management Service. To ensure prompt and effective early action is taken to control and recover outstanding rent arrears and other associated debts up to Court stage

Details of Finance Officer

  • Salary: £10.27ph
  • Start Date: Immediate
  • Working Hours: Full Time
  • Location: Oldbury
  • Duration: Temporary Ongoing

Role of Finance Officer

The post holder will be expected to demonstrate:

  • A minimum of one year’s qualitative experience of working in a rent arrears recovery or similar income collection environment
  • Proven experience of delivering the highest level of customer care with a clear focus on early help and prevention via telephone and face to face contact.
  • A clear focus on performance objectives and working as part of team.
  • The skills to ensure that actions on arrears cases are right first time, every time.
  • Tenacity in pursuit of debt coupled with rigorous investigatory skills.
  • Desired knowledge of legislative requirements relating to income recovery including pre-action protocols

Experience required of Finance Officer

  • Minimum 1 year experience in income management field
  • Experience in delivering highest level of customer care within income management or other relevant field
  • Beneficial experience in rent arrears and income recovery field
  • Be familial with income management and associated legislative protocols and processes

Key Skills of Finance Officer

  • Excellent written and verbal communication skills
  • Strong organisation skills
  • Ability to prioritise workload efficiently
  • Strong user of Microsoft office packages
  • Must have a proactive approach and use initiative

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!