Customer Service Representative

Customer Service Representative

We are recruiting for a Customer Service Representative in the Bickenhill area with our expanding client.

As a Customer Service Representative you will need to have:

  • Previous experience in customer service
  • Good communication and listening skills
  • IT literate
  • Experience in using a CRM system would be an advantage
  • Second language (desirable)

Details:

  • Salary: £17,000.00 per annum
  • Working Hours: 40 Hours Monday-Friday between 8.00am-8.00pm and 1 in 3 Saturdays 9.00am-5.00pm
  • Location: Bickenhill Area
  • Duration: Permanent

Role of a Customer Service Representative:

  • Answer inbound calls from existing customers
  • Resolve any enquiries
  • Solving problems
  • Offer advice and guidance to customers
  • Update information on the internal system

Benefits of working with us as a Customer Service Representative:

  • 20 Days Holiday plus 8 Bank Holidays
  • Childcare Vouchers
  • Company Pension Scheme
  • Free Car Parking

If you are interested in the above role please click apply

Credit Controller

Credit Controller

We are recruiting for a Credit Controller in the Bilston area with our well established client.

As a Credit Controller you will need to have:

  • Previous credit control experience
  • Professional telephone manner
  • Able to demonstrate effective methods of collecting debt
  • Strong IT skills are required including Excel to intermediate level and accounting software programmes
  • Ability to resolve complex debt issues
  • Respect for confidential information
  • Ability to establish and maintain good client relationships, both internally and externally at all levels
  • Calm, confident manner to handle potentially uncomfortable conversations

Details:

  • Salary: up to £24,000 per annum
  • Working Hours: Mon-Fri 09:00-17:30
  • Location: Bilston
  • Duration: Permanent

Role of a Credit Controller:

  • Maintaining regular contact with customers to ensure invoices are clear for payment
  • Calls made in advance to customers whose debt is due for payment ensuring no queries on invoices and where there are queries, they are resolved
  • Making regular contact with all customers to ensure invoice due dates are met
  • Responsible for all the credit control for 200 clients
  • Timely and effective collection of all debts and customer payments
  • Attend meeting at the end of each week to discuss debtor report
  • Reviewing aged debtors list for overdue accounts
  • Chasing debts from customers; obtaining overdue amounts without prejudicing customer goodwill
  • Liaising with sales and operational staff to ensure out-going invoices are correct or to obtain explanations of issues arising
  • Answering customer queries regarding disputed invoices, arranging for the issuance of credit notes if necessary
  • Allocating cash receipts against aged debtors
  • Assume responsibility for all collection activity, chasing overdue customers for outstanding debt, ensuring payment terms are adhered to and discussing payment plans where applicable
  • Assessing the credit worthiness of new and existing customer accounts via financial reports, bank references and customer visits
  • Reducing aged debtors and minimisation of bad debt risk
  • You will be posting cash and reconcile on monthly basis
  • Provide a weekly aged debtor list for the Office Manager as well as supporting commentary
  • Cover other departments when absence or holiday arises

Benefits of working with us as a Credit Controller:

  • 28 days holiday (would have to work bank holidays except for Xmas day/boxing day and new year’s day)
  • Free parking

If you are interested in the above role please click apply

Insight Manager

Insight Manager

We are recruiting for an Insight Manager in the Solihull area with our well established client.

As an Insight Manager you will need to have:

  • Analytical thinking
  • Experience of managing customer insight projects (qualitative and quantitative)
  • Proven track record in survey design, using tools such as Survey Monkey
  • Confident presenting to and working with senior stakeholders
  • Drove continuous business improvement in previous role
  • Previous experience in customer insight/market research
  • Excellent communication skills
  • Confidence to analyse and interpret qualitative and quantitative data

Details:

  • Salary: up to £42,000 per annum
  • Working Hours: Monday – Friday 08:30 to 5:00pm (one hour for lunch)
  • Location: Solihull
  • Duration: Permanent

Role of an Insight Manager:

  • Engage with stakeholders at all levels to understand their needs and design effective and efficient research solutions
  • Present insights to internal stakeholders and ensure insight is being used to inform business change
  • Manage the delivery of established insight projects both internally and in partnership with third-party suppliers
  • Ensure all research subscriptions and partnerships are leveraged effectively
  • Support the Head of Insight in coordinating concurrent research projects and championing the use of insight across the business
  • Identify best practices and new opportunities for evolving insight projects
  • Maintain a professional knowledge base, keeping up-to-date with news and developments in market research, customer insight and relevant financial services

Benefits of working with us as an Insight Manager:

  • 22 days holiday plus 8 day statutory days
  • Share save scheme
  • Discounts in certain shops/restaurants
  • Company pension

If you are interested in the above role please click apply

Customer Service Trainer

Customer Service Trainer

We are recruiting for a Customer Service Trainer in the Solihull area with our well established client.

As a Customer Service Trainer you will need to have:

  • Previously reported to senior managers
  • Microsoft office skills
  • Strong communication skills
  • Previously delivered classroom based training
  • Energy/utility industry experience
  • At least 1 years’ experience in a trainer role

Details:

  • Salary: £21,000-£25,000 per annum
  • Working Hours: Mon-Fri 40 hours (including breaks)
  • Location: Solihull
  • Duration: Permanent

Role of a Customer Service Trainer:

  • Assist Training Manager to resolve all training requirements for various customer operations
  • Assist with the induction and coaching during colleagues probationary period
  • Maintain a library of training materials and training records ensuring they are constantly updated
  • Engage with the Quality Team to identify training gaps
  • Research, propose, design and maintain engaging training workshops to increase employee skill and confidence
  • Liaise with Team Managers following 1-1 reviews to identify training needs
  • In conjunction with the Training Manager, create an annual training plan
  • Create a range of individual training, coaching and monitoring techniques to suit differing needs
  • Abide by all regulatory and compliance requirements in carrying out the requirements of the role

Benefits of working with us as a Customer Service Trainer

  • 20 days holiday and 8 bank holidays (increases with length of service)
  • Childcare vouchers
  • Company pension scheme
  • Free car parking
  • Discount website
  • Study support after probation period

If you are interested in the above role please click apply

Insight Executive

Insight Executive

We are recruiting for an Insight Executive in the Solihull area with our well established client.

As an Insight Executive you will need to have:

  • Analytical thinking
  • Passion for data
  • Drove continuous business improvement in previous role
  • Maths and English GCSE’S grade c or above (or equivalent)
  • Previous experience in customer insight/market research
  • Strong Microsoft Excel and PowerPoint skills
  • Excellent communication skills
  • Confidence to analyse and interpret qualitative and quantative data

Details:

  • Salary: up to £31,000 per annum
  • Working Hours: Monday – Friday 08:30 to 5:00pm (one hour for lunch)
  • Location: Solihull
  • Duration: Permanent

Role of an Insight Executive:

  • Produce regular insight reports for stakeholders across the business
  • Support the delivery of internal research projects
  • Review feedback from customers to identify thematic challenges and drive for change and improvements
  • Interpret and distill data from a variety of sources, communicating findings in a clear and compelling way
  • Champion customer insight across the business, demonstrating the value of this function and reinforcing a customer-centric approach
  • Manage relationships with third-party research agencies and suppliers
  • Maintain a professional knowledge base, keeping up-to-date with news and developments in market research, customer insight and relevant financial services

Benefits of working with us as an Insight Executive:

  • 22 days holiday plus 8 day statutory days
  • Share save scheme
  • Discounts in certain shops/restaurants
  • Company pension

If you are interested in the above role please click apply

Senior Team Leader

Senior Team Leader

We are recruiting for a Senior Team Leader in the Birmingham area with our well established client.

As a Senior Team Leader you will need to have:

  • Experience within a contact centre is essential
  • Previous experience as a team leader
  • Coaching (one to ones) and mentoring experience
  • Excellent communication skills
  • Understanding of performance and absence management
  • Maths and English GCSE’s Grade A-C (or equivalent)

Details:

  • Salary: up to £21,850 per annum (plus performance based bonus)
  • Working Hours: Mon-Fri Flexible between 8am-6pm (35 hours or 40 hours)
  • Location: Birmingham
  • Duration: Permanent

Role of a Senior Team Leader:

  • Support Team Manager on a day to day basis – coaching, training, query support
  • Support and inspire agents to ensure outstanding customer experiences
  • Coaching, training and query support
  • Daily meeting with the Team Manager to discuss and outline priorities for the day ahead an previous days impacts
  • Meet with manager on a daily basis to outline priorities for the day ahead
  • Quality control and call monitoring
  • System quality audits
  • Support in performance management process
  • Identify training needs
  • Implement coaching
  • Monitor adherence, speed to answer and service level
  • Work towards departmental KPI’s
  • Monitor open tickets
  • Audit complaint and customer feedback
  • Document actions in team meetings
  • Support your team with customer escalations

Benefits of working with us as a Senior Team Leader:

  • Free parking
  • 20 days holiday plus 8 statutory days

If you are interested in the above role please click apply

2 day per week Payroll Administrator

2 day per week Payroll Administrator

We are recruiting for a Payroll Administrator in the Halesowen area with our well-established client.

As a Payroll Administrator you will need to have:

·Sage experience
·At least 3 years’ experience within a payroll position
·Excellent communication skills

Details:

·Salary: £8394 p.a
·Working Hours: 2 days a week 09:00-17:00 (1 hour lunch)
·Location: Halesowen
·Duration: Permanent

Role of a Payroll Administrator:

·Processing weekly and monthly payroll
·Ensuring pension auto enrolment compliance and liaising with HMRC
·Updating payroll exceptions (holiday, sickness, maternity and pension)
·Keeping records up to date
·Handling any payroll queries

Benefits of working as a Payroll Administrator:

·20 days holiday plus 8 statutory days (Pro-rota)
·Pension scheme
·Easily accessible location on public/private transport

If you are interested in the above role please click apply

Accounts Assistant

Accounts Assistant

We are recruiting for an Accounts Assistant in the Solihull area with our well established client.

As an Accounts Assistant you will need to have:

  • At least 3 years accounting experience
  • AAT fully qualified
  • Previously used Sage 50
  • Excel skills
  • Experience in completing a high volume of transactions reconciliations
  • Excellent communication skills

Details:

  • Salary: £22,000 per annum
  • Working Hours: Monday-Friday Full time
  • Location: Solihull
  • Duration: Permanent

Role of an Accounts Assistant:

  • Balance Sheet control account reconciliations
  • Accruals & Prepayments
  • Daily bank reconciliations
  • Sales/Purchase ledger maintenance – including supplier statement reconciliations
  • Communicating with suppliers on a regular basis to ensure that all invoices have been received to ensure the integrity of the Management Accounts
  • Assisting with payment run i.e. submission of payments on to the banking platform
  • Posting/uploading journals to Sage
  • Cash revenue reconciliations
  • Monitoring of and resolution of finance emails

Benefits of working with us as an Accounts Assistant:

  • 20 days holiday and 8 bank holidays (increases with length of service)
  • Childcare vouchers
  • Company pension scheme
  • Free car parking
  • Discount website
  • Study support after probation period

If you are interested in the above role please click apply

Electrical Maintenance Engineer

Electrical Maintenance Engineer

We are recruiting for an Electrical Maintenance Engineer on behalf of our client based in Coventry.

Role of an Electrical Maintenance Engineer:

  • Increasing machine uptime
  • Operating lean manufacturing techniques
  • Planning and supporting 5s activities
  • Implementing Planned Maintenance (PM) Programmes
  • Participating in the internal multi-skilling programme
  • Supporting the manufacturing function
  • Carrying out planned preventative maintenance & reactive maintenance
  • Assisting with production breakdowns
  • Assisting with the implementation of preventative maintenance techniques
  • Helping create parts list for critical plant
  • Involved with implementing continuous improvements on manufacturing equipment

Details of a. Electrical Maintenance Engineer:

  • Salary: Circa £38k + overtime
  • Working Hours: 3 Shift Patterns 36.5 hrs a week
  • Monday – Thursday:
    • am 06:00 – 14:00
    • pm 14:00 – 22:00
    • nights 22:00 – 06:00
  • Friday:
    • am 06:00 – 12:00
    • pm 12:00 – 18:00
    • nights 18:00 – 00:00
  • Location: Coventry
  • Job type: Permanent

As an Electrical Maintenance Engineer you will need to have/be:

  • Served a recognised engineering apprenticeship within a manufacturing engineering environment
  • Have several years’ experience of working on modern machine tools, with PLC/CNC electrical and electronic control systems
  • Have a sound working knowledge of modern pneumatic and hydraulic systems and components
  • Multi-skilled time served with an Electrical Bias with experience of either presses or CNC’s
  • The ability to work on PLC’s and Robotics
  • HNC Qualification
  • Proficient with MS applications – Excel and Word is essential
  • Methodical and logical

If you are interested in this position, please click apply!

Senior Manufacturing Engineer

Senior Manufacturing Engineer

We are recruiting for a Senior Manufacturing Engineer on behalf of our client based in Coventry.

Role of a Senior Manufacturing Engineer:

  • Assist in development of AR’s, CAP EX system requirements
  • Site project Management
  • Lead Manufacturing Engineers and assign project based actions
  • Provide mentorship to graduates/apprentices
  • Support FMPS system and ensure actions are carried out to support the department priorities
  • Raise order for consumable and improvement items
  • Generate SOP’s in standard format in line with a process for verification auditing
  • Carry out Verification Audits
  • OEE Downtime Analysis and Implementation of corrective actions
  • Introduction of new products – design, development, routing, ISIR, PPAP, tooling requirements
  • Preparation of part drawings, op sheets & tool setting drawings.
  • Design, develop, source tooling, handling & fixtures
  • Control modification of products – minor changes to complete re-ISIR
  • Maintenance of SAP files including logic creation
  • Using a team based approach compile FMEA’s and review regularly
  • Method improvement by investigation into current state and modern manufacturing ideas
  • Assist in setting process parameters including product design for manufacture
  • Specification & development of consumables
  • Plan & co-ordinate equipment movements and layouts in line with VS manufacturing lean philosophy
  • Support quality department with 8D activity
  • Support quality department with Scrap reduction activity
  • Identify & implement productivity savings
  • Supervision of contractors/service engineers
  • Carry out necessary activity associated with ECN and MIRF’s
  • Support the change management process
  • Installation, commissioning and training of new and existing plant
  • Support maintenance by filling out machine fix reports to improve frontline system

Details of a Senior Manufacturing Engineer:

  • Salary: £47k – £49k
  • Working Hours: Monday – Friday 37.5hrs a week
  • Location: Coventry
  • Job type: Permanent

As a Senior Manufacturing Engineer you will need to have/be:

  • Degree in Production Engineering or HNC with relevant experience
  • 3 years manufacturing engineering experience
  • Automotive experience
  • New Product Introduction
  • Liaison with suppliers and customers
  • Project Management
  • CNC programming
  • Computer Literate
  • Understanding of SPC
  • Jig & Tool appreciation
  • Structured problem solving (8D)
  • SAP knowledge preferred
  • ISO 14001/TS 16949
  • Good communicator
  • Flexibility to operate in a dynamic environment.
  • Ability to operate in an effective manner and work within a team environment
  • Team Player

If you are interested in this position, please click apply!

Sales Support Assistant

Sales Support Assistant

We are recruiting for a Sales Support Assistant in the Coventry area with our well established client.

As a Sales Support Assistant you will need to have:

  • Experience of working in an office environment providing admin support
  • IT skills (including MS word, MS outlook, MS excel and powerpoint)
  • Excellent telephone manner
  • Used to working in a team
  • Maths and English GCSE’s grade C or above (or equivalent)

Details:

  • Salary: £18,000-£20,000 per annum (+ company performance based bonus)
  • Working Hours: Monday – Friday 08:30-17:00 or 09:00-17:30
  • Location: Coventry
  • Duration: Permanent

Role of a Sales Support Assistant:

  • Creating travel and accommodation quotes for proposals and terms and conditions
  • First line of support for answering webchats
  • Sourcing case studies and creating documentation for them
  • Assisting the sales team with proposals and tenders
  • Downloading tender documents and completing basic information for them
  • Liaising with trainers for availability and logistics
  • Creating salesforce reports and analysing data to improve performance
  • Helping with inputting data onto CRM system
  • Arranging course materials from trainers
  • Planning and managing 1 to 3 day training events from end to end
  • Meeting with prospects and clients as and when required

Benefits of working with us as a Sales Support Assistant:

  • Company pension
  • 22 days holiday plus bank holidays
  • Company profit related pay scheme (up to 10% of salary)

If you are interested in the above role please click apply

Account Manager

Account Manager

We are recruiting for an Account Manager in the Sutton Coldfield area with our well established client.

As an Account Manager you will need to have:

  • Excellent written and verbal communication
  • Previous experience within an account management role
  • Previously delivered exceptional customer service
  • Experience of generating new business
  • Used to working to targets/KPI’s
  • Self-motivation and positive attitude
  • Previously had to build rapport
  • Results driven

Details:

  • Salary: up to £27,000 per annum (plus commission)
  • Working Hours:5 hours per week Mon-Fri 09:00-17:15
  • Location: Sutton Coldfield
  • Duration: Permanent

Role of an Account Manager:

  • Account managing a database of clients
  • Cross sell and up sell to maximise sales opportunities
  • Work to KPI’s and targets
  • Deliver exceptional customer service
  • Generate new business and leads
  • Liaise with clients and build relationships

Benefits of working with us as an Account Manager:

  • 21 days holiday plus bank holidays
  • Discount schemes
  • Free car parking

If you are interested in the above role please click apply

Quality Engineer

Quality Engineer

We are recruiting for a Quality Engineer in the Coventry area. Our Client is a well-established Company.

As a Quality Engineer you will need to have/be:

·HND Mechanical/Production Engineering/Manufacturing or equivalent
·Knowledge of SPC, FMEA 8D problem solving resolution and auditing (Core tools)
·Good knowledge of PPAP and APQP
·Six sigma knowledge (Black belt preferred but not essential)
·Audit qualification desirable
·Good knowledge and understanding of TS16949

Details:

·Salary: Competitive
·Working Hours: Day Shift
·Location: Coventry
·Duration: Permanent

Role of a Quality Engineer:

·Maintain and operate within TS16949 quality system requirements
·Apply Quality core tools to improve Customer satisfaction and prevent quality concerns
·Conduct internal and external audits
·Produce and maintain core tools documentation including process flow charts, control plans, FMEA, and all elements of AIAG standard customer PPAP submissions
·Support engineering in the commissioning of new plant and equipment
·Involvement in R&R and MSA
·Train operators in quality system, SPC and measuring systems requirements
·Support engineering in FMEA reviews

Benefits of working as a Quality Engineer:

·20 days holiday plus bank holidays
·Company pension scheme

If you are interested in the above role please click apply

Manufacturing Engineer

Manufacturing Engineer

We are recruiting for a Manufacturing Engineer in the Coventry area. Our Client is a well-established Company.

As a Manufacturing Engineer you will need to have/be:

·Degree in Production Engineering or HNC with relevant experience
·3 years manufacturing engineering experience
·Previous experience in pressing is required
·New Product Introduction (NPI)
·CNC programming
·ISO 14001/TS 16949
·Structured problem solving (8D)

Details:

·Salary: Competitive
·Working Hours: Day Shift
·Location: Coventry
·Duration: Permanent

Role of a Manufacturing Engineer:

·Introduction of new products – design, development, routing, ISIR, PPAP, tooling requirements
·Design, develop, source tooling, handling and fixtures
·Method improvement by investigation into current state and modern manufacturing ideas
·Assist in setting process parameters including product design for manufacture
·Specification and development of consumables
·Monitoring department spend
·Support quality department with 8D activity
·Installation and commissioning of new and existing plant
·Health and safety/risk assessment/environmental/noise awareness and action

Benefits of working as a Manufacturing Engineer:

·20 days holiday plus bank holidays
·Company pension scheme

If you are interested in the above role please click apply

Perl Developer

Perl Developer

We are recruiting for a Perl Developer in the Birmingham area. Our Client is a well-established Company.

As a Perl Developer you will need to have/be:

·Software development qualification or professional experience as a software developer
·A strong development background, including the writing of unit test
·Experience of developing in Perl, PHP, or Javascript
·Experience of MySQL
·An understanding of Unit Testing
·Exposure to version control systems (Subversion, Git, VSTS)

Details:

·Salary: Up to £35,000.00 per annum (depending on experience)
·Working Hours: Days
·Location: Birmingham
·Duration: Permanent

Role of a Perl Developer:

·Design and implement new features as specified by the business
·Review code changes and offer constructive feedback.
·Write unit tests
·Work closely with other departments on gathering requirements for new features
·Carrying out bug fixes to existing software
·Work closely with IT Infrastructure & testing teams
·Diagnose and resolve areas of weakness within the company’s application estate and recommend improvements

Benefits of working as a Perl Developer:

·23 days holiday plus bank holidays
·Staff discount on high street and online shopping/entertainment/restaurants
·Company benefits including free eye tests, child care vouchers
·Company pension
·Free onsite parking

If you are interested in the above role please click Apply

Maintenance Technician

Maintenance Technician

We are recruiting for a Maintenance Technician in the Birmingham area. Our Client is a well-established Company.

As a Maintenance Technician you will need to have/be:

·Previous maintenance experience including building and refurbishment work
·Experience with electrical maintenance
·Trade qualification would be an advantage but not essential
·Awareness of COSHH and general knowledge of Health and Safety at Work Policies
·Evidence of working to Planned Preventative Maintenance schedules
·Ideally have worked in a distribution centre

Details:

·Salary: £15.00 per hour
·Working Hours: Shift Work (including weekends)
·Location: Birmingham
·Duration: Permanent

Role of a Maintenance Technician:

·General building and refurbishment work
·Reacting in a timely manner, to day-to-day general maintenance requirements
·Change and remedial work
·Playing an active part in carrying out the preventative maintenance programme for the automated conveyor system
·Monitor and maintain adequate tools and spare parts within the department

Benefits of working as a Maintenance Technician:

·23 days holiday plus bank holidays
·Staff discount on high street and online shopping/entertainment/restaurants
·Company benefits including free eye tests, child care vouchers
·Company pension
·Free onsite parking

If you are interested in the above role please click Apply

Sales Executive

Sales Executive

We are recruiting for a Sales Executive in the Sutton Coldfield area with our well established client.

As a Sales Executive you will need to have:

  • Excellent written and verbal communication
  • Previous experience within a sales role
  • Previously delivered exceptional customer service
  • Used to working to targets/KPI’s
  • Self-motivation and positive attitude
  • Previously had to build rapport
  • Degree educated or equivalent

Details:

  • Salary: up to £27,000 per annum
  • Working Hours:5 hours per week Mon-Fri 09:00-17:15
  • Location: Sutton Coldfield
  • Duration: Permanent

Role of a Sales Executive:

  • Answer customer queries via telephone, email, technical leads and website
  • Prospect for new business
  • Close deals or pass over qualified leads to the consultant
  • Work with the team to assist in closing sales
  • Identify sales opportunities
  • Work specific targeted campaigns to close deals
  • Book and provide business scoping services to customers
  • Update the CRM system with any information updates
  • Prepare quote correspondence
  • Outbound calling to generate business

Benefits of working with us as a Sales Executive:

  • 21 days holiday plus bank holidays
  • Discount schemes
  • Free car parking

If you are interested in the above role please click apply

Personal Assistant

Personal Assistant

We are seeking to appoint a dynamic and enthusiastic Personal assistant / Executive Support professional who is experienced in diary management, is able to deal with high volumes of work, can work well within a team as well as with minimum supervision.

Details of Personal Assistant

  • Salary: £12.00ph
  • Start Date: Immediate
  • Working Hours: Full Time (9am – 5pm)
  • Location: Oldbury
  • Duration: Temporary Ongoing

Role of Personal Assistant

  • Optimising productivity through effective diary management at a senior level
  • Planning, arranging and attending meetings
  • Filtering phone calls and dealing with enquiries and ad hoc requests
  • Assisting in the preparation of reports and presentations
  • Manage high volumes of work and providing overall support to director/managers
  • Work within a team as well as independently with minimum supervision completing administrative/clerical duties on time
  • Play a key role in driving the fast pace of change and ensuring transparency and accountability across the organisation

Experience required of Personal Assistant

  • Previous experience as a personal assistant at director level
  • Strong organisational skills and able to multi-task, with an ability to prioritise an often conflicting workload
  • Strong communication skills, both written and verbal
  • Confident liaising with staff and working within a team
  • Advanced knowledge of Microsoft Office, including Word and Excel.

Key Skills of Personal Assistant

  • Excellent written and verbal communication skills
  • Strong organisation skills with diary management experience at a senior level
  • Ability to prioritise workload efficiently
  • Strong user of Microsoft office packages
  • Must have a proactive approach and use initiative

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Production Administrator

Production Administrator

Currently seeking a production administrator to negotiate and place purchase orders ensuring schedules and delivery promises are maintained by suppliers. The role will also entail providing administrative and general clerical assistance to the production manager as well as liaising with various departments.

Details of Production Administrator

  • Salary: £9.50ph – £10.00ph (depending on experience)
  • Start Date: Immediate
  • Working Hours: Part Time
    • Mon – Fri
    • 00am – 2.00pm (Flexible)
  • Location: Wednesbury
  • Duration: Temporary to Permanent

Role of Production Administrator

  • To assist Production Manager on a day to day basis, organising office systems and carrying out general office duties.
  • Check and input sales orders onto the computer system ensuring that delivery dates are acceptable via Production Manager and update customer schedules.
  • Collate and send test certificates from suppliers and sub-contractors and Regent certificates of conformity to customers who request them.
  • Organise transport for both UK and export deliveries.
  • Expedite orders in accordance with purchasing order requirements.
  • Monitor and manage supplier performance through vendor rating system.
  • Review and develop existing suppliers through quarterly Vendor Rating system.
  • Help progressing orders for customers.
  • Chase outstanding orders from subcontractors and suppliers on a daily basis
  • Manage the internal Spot Audit system
  • Update computer system and job folders with up to date drawings supplied by quality department
  • Assist with stocktaking.
  • Maintain works orders
  • Identify and solve stock issues as they arise
  • Check W.I.P report daily
  • Become member of quality Spot Audit team
  • Support other sections of the business where appropriate
  • Ensure all tasks delegated by production manager are carried out

The above duties are not an exhaustive list of duties. The roles tasks will differ and candidates will be expected to perform different duties necessitated by the changing role within the organisation and overall objectives of the business.

Experience required of Production Administrator

  • Minimum 1 year experience in production administration or similar role
  • Experience in using in house CRM systems and Microsoft Office packages (Excel & Word)
  • Be familial with working in a warehouse/logistical environment

Key Skills of Production Administrator

  • Excellent written and verbal communication skills
  • Strong organisation skills
  • Ability to prioritise workload efficiently
  • Strong user of in house CRM systems and Microsoft office packages
  • Must have a proactive approach and use initiative

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Sales Administrator

Sales Administrator

We are recruiting for a Sales Administrator in the Walsall area with our well established client.

As a Sales Administrator you will need to have:

  • Positive attitude
  • Customer service experience
  • Previous experience within an admin or sales admin role
  • Excellent communication skills
  • Maths and English GCSE’s Grade C or above (or equivalent)
  • Cross selling/up selling skills

Details:

  • Salary: £15,000 – £19,000 per annum
  • Working Hours: 8:30am-5:00pm
  • Location: Walsall
  • Duration: Permanent

Role of a Sales Administrator:

  • Support the admin team
  • Place orders
  • Update the database
  • Quality check packaging
  • Deal with any customer queries/issues
  • Send out brochures
  • Respond to customer enquiries
  • Build relationships with clients
  • Offer alternative products by up selling or cross selling
  • Answer phone calls
  • General admin

Benefits of working with us as a Sales Administrator:

  • 20 days plus bank holidays
  • Internal opportunities
  • Free parking

If you are interested in the above role please click apply