Telesales Executive

Telesales Executive

We are recruiting for a Telesales Executive in the Bromsgrove area with our well established client.

As a Telesales Executive you will need to have:

  • At least one year experience in a Customer Service role
  • Telesales or business development experience would be an advantage
  • Previous experience of working in NHS/healthcare would be an advantage
  • Ability to engage a customer on the phone in the first stages of conversation
  • Excellent communication skills
  • Used to working to KPI’s/targets
  • Ability to learn about product USP’s and convey this information to customers

Details:

  • Salary: £18,000 per annum plus uncapped bonus
  • Working Hours: Mon-Thurs 9am-5pm and Fri 9am-4:30pm
  • Location: Bromsgrove
  • Duration: Permanent

Role of a Telesales Executive:

  • Make outbound calls to potential customers
  • Answer questions about products or the company
  • Ask questions to understand customer needs/requirements
  • Contacting potential or existing customers to inform them about a product or service using a script
  • Follow up on leads
  • Send quotes
  • Send samples out
  • Establish relationships and account management
  • Enter and update customer information on our database
  • Accurately document all calls

Benefits of working with us as a Telesales Executive:

  • 20 days holiday plus bank holidays
  • Company pension
  • Free parking

If you are interested in the above role please click apply

Site Supervisor

Site Supervisor

We are recruiting for a Site Supervisor in the Sunderland area. Our Client is a well-established Company.

As a Site Supervisor you will need to have/be:

·You must be apprentice-trained or equivalent and fully conversant with electrical engineering disciplines
·Experience of 415v ac 3 phase motor contactor control circuits, a good understanding of 110/48 volt relay and contactor circuits
·Experience of medium to large drive couplings, brakes and reduction gearboxes
·Experience with overhead cranes and hoists is preferred (full product training will be given)
·Strong interpersonal skills as there is extensive customer contact
·Commitment to safety
·You must be physically fit and able to work at heights
·Willingness to work extra hours
·Hold a current driving licence
·Own transport

Details:

·Salary: £32,000.00 – £35,000.00 per annum (depending on experience)
·Working Hours: 39 hours Monday-Friday (days)
·Location: Sunderland (Customer Site Based)
·Duration: Permanent

Role of a Site Supervisor:

·Responsible for all maintenance, inspections, oil sampling/oil changes, rope changes, breakdowns during onsite hours
·Responsible for the input/upkeep of asset data
·Submission of quotations for supply of spare parts
·Raising of Service requests for spare parts and additional labour
·Raising of purchase orders to suppliers for supply of spare parts
·Being the site supervisor /focal point for personnel on site

Benefits of working as Site Supervisor:

·20 Days Holiday plus Bank Holidays
·Benefits Package
·Overtime
·Company Pension

If you are interested in the above role please click apply

Customer Service Adviser

Customer Service Adviser

We are currently recruiting for a Customer Service Adviser on behalf of our client who is based in Brierley Hills. As a Customer Service Adviser you will need to have good knowledge of all the products the company provides.

Details of Customer Service Adviser

  • Pay rate: £7.83ph
  • Start Date: Immediate
  • Working Hours: Part time
  • Mon – Fri: 16h flexible
  • Location: Brierley Hill
  • Duration: Temp – perm

Role of Customer Service Adviser

  • selling financial products and services to meet targets
  • selling stamps and dealing with letters and parcels
  • paying out pensions and benefits
  • accepting bill payments
  • dealing with vehicle registrations and car tax
  • checking passport and driving license applications
  • selling travel insurance and foreign currency
  • making sure the books balance at the end of the day

As a Customer Service Adviser you’ll need:

  • customer service skills
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • sensitivity and understanding
  • the ability to use your initiative
  • excellent verbal communication skills
  • the ability to sell products and services
  • you will be expected to use a computer confidently as part of this job.

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Customer Service Advisor

Customer Service Advisor

We are recruiting for a Customer Service Advisor on behalf of our client based in the Stafford area.

Role of a Customer Service Advisor:

  • Answer customer questions by email or telephone, make recommendations based on the customers needs and requirements
  • Establish monthly or bi-weekly follow-up conference calls with the customer
  • Establish knowledge of customer product in order to enhance understanding and communication with the customer
  • Yearly visit to customers facility in order to cultivate the personal contact and in order to learn and understand the customers production methods and purchase/supply philosophy
  • Respond to Request For Quotations
  • Process customer orders, provide quotes, and check inventory for product availability
  • Ensure correct billing to the customer by checking the accuracy in pricing and verifying the customer’s requirements
  • Ensure the warranty process is completed in a timely manner by obtaining proper information from the customer/sales person/service technician
  • Obtain validation from Quality and Process Department, give feedback to the customer and possibly issue credit notes
  • Source products in our distribution system to ensure fulfilment of the customer’s requirements
  • Survey customer satisfaction

Details of a Customer Service Advisor:

  • Salary: £16,000
  • Working Hours: 37.5 hours per week Monday – Friday between 8:00am – 6:00pm
  • Location: Stafford
  • Duration: 6 Months

As a Customer Service Advisor you will need to have/be:

  • Minimum 1 year of customer service experience in a call centre environment and/or order processing preferred
  • Previous experience working in an industrial environment is preferred but not essential
  • Knowledge of OTR product
  • Working knowledge of ERP systems such as SAP, Epicor, AS400 preferred
  • Proficient in Microsoft Office Suite (Word, Excel, and Outlook)
  • Customer driven
  • Ability to work both independently and in a team approach
  • Strong time management and organisational skills
  • Ability to seek and suggest continuous improvement of work processes and environment
  • Ability to multitask, prioritise, and handle multiple requests simultaneously

If you are interested in the above role please click apply!

Data Protection Specialist

Data Protection Specialist

We are recruiting for a Data Protection Specialist in the Solihull area with our well established client.

As a Data Protection Specialist you will need to have:

  • Maths and English GCSE’s grade c or above (or equivalent)
  • Previous experience in a monitoring or quality assurance role would be an advantage
  • Confidence to learn new business software applications
  • Able to read, understand and apply complex information
  • Excellent attention to detail
  • Excellent communication skills

Details:

  • Salary: up to £25,000 per annum (Depending on experience)
  • Working Hours: Monday to Friday, 8.30am to 5.00pm (one hour for lunch)
  • Location: Solihull
  • Duration: Permanent

Role of a Data Protection Specialist:

  • Assist the DPO in obtaining assurances and evidence from all business areas that their processes and procedures meet the requirements of all data protection legislation by mainly monitoring each business area
  • To assist in ad hoc projects where data protection / privacy is involved
  • To provide basic advice to all business areas on data protection / privacy queries
  • Monitoring business areas for assurance of their compliance with data protection legislation
  • To provide timely updates to the business areas on any regulatory developments
  • To ensure adequate training is provided to all areas
  • To ensure relevant and timely reports are made to relevant committees on a regular basis

Benefits of working with us as a Data Protection Specialist:

  • 20 days holiday and 8 bank holidays
  • Childcare vouchers
  • Company pension scheme
  • Free car parking
  • Discount website

If you are interested in the above role please click apply

Receptionist

Receptionist

We are currently recruiting for a Receptionist on behalf of our client who is based in Walsall. As a receptionist you will responsible for meeting and greeting clients on a daily basis. You will also be responsible for general administrative duties.

Details of Receptionist

  • Pay rate: £8.75ph
  • Start Date: Immediate
  • Working Hours: Full Time
  • Mon – Fri: 9.00am – 5.00pm
  • Location: Walsall
  • Duration: Temp – Ongoing

Role of Receptionist

  • Answering calls and emails
  • Meeting and greeting clients
  • Booking appointments
  • Diary management
  • Attending staff meetings
  • General admin duties

Experience required of Receptionist

  • Previous experience of working within a receptionist role
  • Good communication skills
  • Enhanced DBS certificate
  • GSCE Maths and English
  • Knowledge of Microsoft packages
  • Ability to work in a fast place environment

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

Maintenance Person

Maintenance Person

We are recruiting for a Maintenance Person (multi skilled with plumbing bias) in the Solihull area. Our Client is a well-established Company.

As a Maintenance Person you will need to have/be:

·NVQ/City and Guilds level 3 or equivalent qualification in plumbing and water systems to include L8 works
·Proven track record working in a maintenance team environment
·Excellent organisational skills
·Ability to prioritise multiple tasks and work to tight deadlines

Details:

·Salary: Up to £25,000.00 per annum (depending on experience)
·Working Hours: Monday-Friday 8.30am-5.00pm
·Location: Solihull (with some travel to other sites)
·Duration: Permanent

Role of a Maintenance Person:

·General plumbing works/repairs including leak repairs and actions
·Painting and decorating of office areas
·Completing basic carpentry tasks
·Changing/repairing locks
·Equipment repair/maintenance
·Internal and external building repairs
·PAT testing of electrical appliances
·Responding to ticket requests raised via the Service Desk
·Managing and assisting with various deliveries and light porterage

Benefits of working as a Maintenance Person:

·22 days holiday plus bank holidays
·Share Save Scheme
·Solihull BID Card (allowing discount in certain shops/restaurants)
·Company Pension

If you are interested in the above role please click apply

Credit Controller

Credit Controller

We are recruiting for a Credit Controller in the Ashby De La Zouch area with our well established client.

As a Credit Controller you will need to have:

  • Previous experience in a Credit Control role
  • Basic Business/Accounting knowledge
  • Ability to build strong relationships with internal and external customers
  • A polite, confident and assertive telephone manner
  • Experience in using SAP is preferable but not essential
  • Good IT Skills particularly in Microsoft Excel

Details:

  • Salary: £18,000-£22,000 per annum (10% bonus)
  • Working Hours: 5 hours Monday – Friday
  • Location: Ashby De La Zouch
  • Duration: Permanent

Role of a Credit Controller:

  • Ensure the timely collection of receivables
  • Aim to reduce DSO’s, minimise bad debts and maximise cash flow
  • Collection of overdue debts from initial phone calls/emails through to issuing legal proceedings
  • Maintaining the stop system
  • Setting and maintaining credit limits
  • Proactive chasing of debts to ensure on time payment
  • Weekly reporting of Invoice queries for all branches
  • Assist with producing Credit Management reports monthly
  • Recording and resolution of sales invoice queries, working closely with the 11 service branches
  • Reviewing Customer Trend Analysis

Benefits of working with us as a Credit Controller:

  • Benefits package
  • Company pension

If you are interested in the above role please click apply

Mechanical Fitter

Mechanical Fitter

We are recruiting for a Mechanical Fitter in the Dudley area. Our Client is a well-established Company.

As a Mechanical Fitter you will need to have/be:

·Must have experience of working on heavy industrial plant/machinery
·Knowledge of mechanical fitting / assembly
·Work on own initiative
·Ability to work in a safe manner following health, safety, environment and quality guidelines and instructions

Details:

·Salary: £20,000.00 per annum (plus overtime)
·Working Hours: Monday – Friday 8.00am-5.00pm and Friday 8.00am-2.30pm
·Location: Dudley
·Duration: Permanent

Role of a Mechanical Fitter:

·Perform service, maintenance, fault-finding, repair and installation work
·Confident with use of hand held mechanical tools for assembling components
·Work collaboratively with other personnel and support the mechanical engineers

Benefits of working as a Mechanical Fitter:

·20 days holiday plus bank holidays
·Company Pension
·Competitive overtime rate
·Bonus scheme
·Death in service
·Healthcare
·Car parking

If you are interested in the above role please click apply

Bookkeeper

Bookkeeper

We are recruiting for a Bookkeeper in the Telford or Shrewsbury area with our well established client.

As a Bookkeeper you will need to have:

  • SAGE experience
  • Excellent communication skills
  • Accounts experience
  • Attention to detail
  • AAT qualification would be an advantage

Details:

  • Salary: £12-£15 per hour
  • Working Hours: 2 days per week (Potentially could go up to 3 days in the future)
  • Location: Telford or Shrewsbury
  • Duration: Permanent

Role of a Bookkeeper:

  • Liaising with members
  • Cash flow
  • VAT returns
  • Admin duties
  • Be responsible for maintaining client’s records on a variety of systems
  • Prepare VAT returns and management accounts for a portfolio of clients that include sole traders, partnerships and Limited Companies.

If you are interested in the above role please click apply

Management Accountant

Management Accountant

We are recruiting for a Management Accountant in the Worcester area with our well established client.

As a Management Accountant you will need to have:

  • CIMA or AAT minimum part qualified
  • At least 4 years Management Accounts experience
  • Excellent IT skills (including advanced excel skills)
  • Experience of an accounts package on a mainframe
  • Experience in the manufacturing industry
  • Excellent communication skills
  • Experience on a ERP system would be an advantage
  • Experience on the Hyperion web based system would be an advantage

Details:

  • Salary: £30,000 per annum
  • Working Hours: Mon – Thur 8am-5pm Fri 8am-1pm
  • Location: Worcester
  • Duration: Permanent

Role of a Management Accountant:

  • Produce monthly management accounts, budgeting, forecasting and balance sheet reconciliations
  • Control Standard Cost changes and manufacturing variances
  • Analysis of inventory and E&O provisions
  • Ensure all accounting policies are adhered to
  • Assist in compilation of Monthly journals for cost movements, accruals and prepayments etc. and posting to general ledger
  • Production of monthly operational KPI’s
  • Provide financial analysis and daily reports for Business Unit management team
  • Produce site management accounts on a timely basis
  • Assist in preparation and running of stock takes
  • Monitor Project Income and Cost
  • Challenge existing systems and procedures, with a view to continuous improvement and simplification
  • Monthly Intrastat and freight reporting
  • Check and monitor employee expenses
  • Assist the Business Unit in compiling annual budgets and forecasts
  • Produce site scrap report
  • BOM and transaction audits
  • Reconciliation of Control accounts
  • Prepare the stock analysis and reconciliation schedule
  • Ensure accurate coding of all P&L and Balance sheet transactions

Benefits of working with us as a Management Accountant:

  • 24 days holiday plus bank holidays
  • Onsite parking
  • Company pension scheme

If you are interested in the above role please click apply

Ledger Controller

Ledger Controller

We are recruiting for a Ledger Controller in the Worcester area with our well established client.

As a Ledger Controller you will need to have:

  • Excellent communication skills
  • At least 3 years’ experience in an accounts and purchase ledger environment
  • Able to investigate systems and resolve queries
  • Proven experience in working quickly and accurately during month-end periods
  • Flexibility to work longer hours when required
  • Maths and English GCSE’s Grade c or above (or equivalent)
  • IT skills (including Excel and Word)
  • Experience on the AS400 system/Powerlink would be an advantage

Details:

  • Salary: £22,000 per annum
  • Working Hours: Mon – Thur 8am-5pm Fri 8am-1pm
  • Location: Worcester
  • Duration: Permanent

Role of a Ledger Controller:

  • Responsible for invoice logging, scanning, matching and processing all types of supplier invoice and credit notes.
  • Control raising debit notes and obtaining ‘P.O.D’s (proof of delivery) to resolve disputed Invoices
  • Produce ad hoc and consolidated customer invoices
  • Produce weekly payment runs via BACS and online payments
  • Produce bank reconciliations
  • Post and allocate all cash transactions
  • Produce Inter-company debtor statements
  • Create and maintain supplier and customer accounts including obtaining credit and Amber Road checks
  • Responsible for resolving supplier and internal queries
  • Producing monthly creditors reconciliations
  • Monitor invoice, GRN, and Backlog volumes using spreadsheets

Benefits of working with us as a Ledger Controller:

  • 24 days holiday plus Bank holidays
  • Onsite parking
  • Company pension scheme

If you are interested in the above role please click apply

Maintenance Team Leader

Maintenance Team Leader

We are recruiting for a Maintenance Team Leader in the Solihull area with our well established client.

As a Maintenance Team Leader you will need to have:

  • Full, clean UK driving license
  • City and Guilds/NVQ/equivalent qualification in a building/engineering discipline
  • Experience of working with building plant, controls and systems, including HVA
  • Relevant experience within a general maintenance environment
  • Proven track record in successfully managing a team
  • Grade C or above GCSE (or equivalent) in English and Mathematics
  • Experienced in the field of Facilities Management

Details:

  • Salary: up to £30,000 per annum
  • Working Hours: Monday-Friday 08:30-17:00 (one hour for lunch)
  • Location: Solihull
  • Duration: Permanent

Role of a Maintenance Team Leader:

  • Managing the in house planned preventative and reactive maintenance, ensuring that relevant statutory, mandatory and ad-hoc maintenance tasks are properly planned, coordinated and delivered in a timely manner and meet departmental KPI targets
  • Providing forward planning to ensure effective management of building assets
  • Providing line management and workflow co-ordination to the in-house Maintenance team and manage external contractors to ensure a high standard of work is delivered efficiently and safely across all sites
  • Ensuring appropriate permit to work and site inductions are completed
  • Conducting building inspections of all Solihull and remote sites to assess the general condition of all buildings and recommend and reporting/organising any maintenance required proactively to maintain a high standard at all times
  • Reporting any Security or H&S issues identified immediately and monitor any remedial actions through to conclusion
  • Liaising across teams within Group Property and all stakeholders across the business, ensuring customers are kept appraised of progress on works at all times
  • Participating in projects and supervising all associated works as necessary plus assisting Group Property Managers with works as required. Obtaining quotations for works and projects ensuring quality control is maintained at all times
  • To be conversant and have a good understanding of all Facilities Management systems – BMS, CAD, Security Access System
  • Co-coordinating Mechanical and Electrical Contractors and conduct weekly review meetings to ensure SLAs are adhered to. To be fully conversant with all contracts in place relating to building management and be fully conversant with the contract tendering process

Benefits of working with us as a Maintenance Team Leader:

  • 22 days holiday plus bank holidays
  • Share Save Scheme
  • Solihull BID card, allowing discount in certain shop/restaurants
  • Company pension

If you are interested in the above role please click apply

Administrator

Administrator

We are recruiting for an Administrator in the Small Heath area with our well established client.

As an Administrator you will need to have:

  • Maths and English GCSE’s grade c or above (or equivalent)
  • Excellent communication and organisational skills
  • At least 2 years’ experience within an admin role
  • Customer service experience
  • Personable telephone manner

Details:

  • Salary: up to £20,000 per annum
  • Working Hours: Monday – Friday (flexible on hours if part time needed)
  • Location: Small Heath
  • Duration: Permanent

Role of an Administrator:

  • Answer any queries made by phone and email
  • Communicate with contractors to schedule times they will attend appointments with clients
  • Speak to clients and resolve any queries
  • Taking messages
  • Entering orders onto systems
  • Creating invoice
  • Liaising with contractors and clients
  • General admin

Benefits of working with us as an Administrator:

  • Company pension
  • 20 days holiday plus bank holidays
  • Free parking

If you are interested in the above role please click apply

Service Technician

Service Technician

We are recruiting for a Service Technician in the Gateshead area. Our Client is a well-established Company.

As a Service Technician you will need to have/be:

·You must be apprentice-trained or equivalent and fully conversant with electrical engineering disciplines
·Experience of 415v ac 3 phase motor contactor control circuits, a good understanding of 110/48 volt relay and contactor circuits
·Experience of medium to large drive couplings, brakes and reduction gearboxes
·Experience with overhead cranes and hoists is preferred
·Strong interpersonal skills as there is extensive customer contact
·You must be physically fit and able to work at heights
·Willingness to work extra hours
·Hold a current driving licence

Details:

·Salary: £32,000.00 – £35,000.00
·Working Hours: Rotational shifts including night shift
·Location: Gateshead (customer site based)
·Duration: Permanent

Role of a Service Technician:

·Responsible for performing preventative maintenance and repairs on electric overhead travelling cranes
·Trouble- shooting equipment malfunctions
·Consulting with customers on repair and safety related issues
·Generating sales leads during service call
·Completing appropriate documentation

Benefits of working as Service Technician:

·20 Days Holiday plus Bank Holidays
·Benefits Package
·Overtime
·Company Pension

If you are interested in the above role please click apply

Business Development Executive

Business Development Executive

We are recruiting for a Business Development Executive in the Telford area with our well established client.

As a Business Development Executive you will need to have:

  • French or German speaker
  • Strong communication and negotiation skills
  • Background in gardening, lighting or electrical would be an advantage
  • Used to working to targets and KPI’s
  • Full UK driving license

Details:

  • Salary: £30,000 per annum (plus bonus)
  • Working Hours: Monday – Friday 09:00-17:00
  • Location: Telford (with travel into Birmingham)
  • Duration: Permanent

Role of a Business Development Executive:

  • Generate leads
  • Find new business
  • Attend exhibitions
  • Manage the European accounts
  • Grow and develop the European market
  • Build relationships with existing and potential clients

Benefits of working with us as a Business Development Executive:

  • 20 days holiday plus Bank Holidays
  • Company Pension

If you are interested in the above role please click apply

Finance Training Coordinator

Finance Training Advisor

We are recruiting for a Finance Training Advisor in the Tamworth area with our well established client.
As a Course Advisor you will need to have:

  • Experience of advising/selling training courses (essential)
  • Previously used CRM or LMS systems (desirable)
  • At least 2 years customer service/admin experience
  • Personable telephone manner
  • Have a passion for learning and continuous professional development
  • Ability to adapt to each customer’s needs
  • Previously demonstrated a consistent level of achievement
  • Social media savvy
  • A knowledge of Bookkeeping/Accountancy (desirable)

Details:

  • Salary: £20,000 per annum (plus a commission bonus structure)
  • Working Hours: Mon-Fri 09:00-17:00
  • Location: Tamworth
  • Duration: Permanent

Role of a Finance Training Advisor:

  • Answering calls/emails from existing and potential customers
  • Offer advice and guidance to customers
  • Responsible for enrolling customer onto their chosen course
  • Make outbound calls to customers who have already registered an interest on the website
  • Ensure the customer’s requirements are met

Benefits of working with us as a Finance Training Advisor:

·28 days including bank holidays (often allow more time around Christmas as a lot of their suppliers are closed)
·Parking
·Flexibility on working hours

If you are interested in the above role please click apply