Administrator

Administrator

We are recruiting for an Administrator in the Small Heath area with our well established client.

As an Administrator you will need to have:

  • Maths and English GCSE’s grade c or above (or equivalent)
  • Excellent communication and organisational skills
  • At least 2 years’ experience within an admin role
  • Customer service experience
  • Personable telephone manner

Details:

  • Salary: up to £20,000 per annum
  • Working Hours: Monday – Friday (flexible on hours if part time needed)
  • Location: Small Heath
  • Duration: Permanent

Role of an Administrator:

  • Answer any queries made by phone and email
  • Communicate with contractors to schedule times they will attend appointments with clients
  • Speak to clients and resolve any queries
  • Taking messages
  • Entering orders onto systems
  • Creating invoice
  • Liaising with contractors and clients
  • General admin

Benefits of working with us as an Administrator:

  • Company pension
  • 20 days holiday plus bank holidays
  • Free parking

If you are interested in the above role please click apply

Credit Controller

Credit Controller

We are currently recruiting for a Credit Controller to join the finance team for our well established client based in Birmingham. As a Credit Controller you will be carrying out the daily duties including supporting the Credit Control activities through the management of debt collection procedures in line with the company’s debt management policies.

Details of Credit Controller

  • Salary: £11.50ph – £12.00ph
  • Start Date: Immediate
  • Working Hours: Full Time
  • Mon – Thurs: 9.00am – 5.30pm / Fri: 8.00am – 4.30pm
  • Location: Birmingham
  • Duration: 3 – 6 Month (Contract)

Role of Credit Controller

  • Managing and collecting debts of company debtors
  • Evaluating new credit requests and reviewing customers’customers’ credit rankings with banks
  • Report to the Credit Control Manager any debts you feel requires escalation or initiation of proceedings against.
  • Ensure proactive planning takes place facilitating the readiness of the Credit Control department
  • Setting up of terms and conditions of credit
  • Take part in job training, job chats and team meetings and where necessary take corrective action.
  • Ensuring timely payment of debts
  • Following up payments as needed
  • Negotiating re-payment plans
  • Responding to relevant client enquiries
  • Processing and reconciliation of invoices
  • Checking and posting of receipts to accounting systems
  • Preparation of statements, client status reports and all relevant information as required
  • Comply with any reasonable requests or duties directed by management and supervisors

Experience required of Credit Controller

  • Minimum 2 year experience in credit controller role / accounts experience
  • Able to demonstrate effective methods of collecting debt
  • Strong IT skills are required including Microsoft Office (particular excel) and accounting software programmes such as SAP, FidelioFidelio, Micros
  • Resolving complex debt issues

Key Skills/Attribute of Credit Controller

  • Excellent written and verbal communication skills
  • Excellent customer service skills and telephone manner
  • GCSEGCSE Maths and English
  • Ability to establish and maintain good client relationships, both internally and externally at all levels
  • Able to demonstrate effective methods of collecting debt
  • Ability to use software systems e.g. SAP, FidelioFidelio, Micros
  • Ability to prioritise workload efficiently and work to strict deadlines
  • Ability to resolve complex debt issues
  • Must have a proactive approach and use initiative

Benefits

  • 28 Holidays per year
  • Weekly Pay
  • Pension Scheme
  • Employed Status
  • Discounted Holiday Club
  • Personal Accident Insurance
  • Mortgage references
  • My Extra Rewards – An online portal offering vouchers and discounts

If you are interested in the above role please click apply!

HR Manager

Our client is looking for a HR Manager in a stand-alone capacity for a rapidly growing business to support the people management functions that underpin the business success and its culture. This is an exciting opportunity as this will be the first role of its kind allowing you to put your stamp on it.

This is a permanent opportunity which is being offered on a full or part time basis. The business are seeking an HR Manager with ideas, ability and a desire to develop an HR function with a strong emphasis on Employee Relations.

Supported by a HR Administrator this role will be both strategic and hands on, where you will be responsible for maintaining and enhancing the HR offering by planning, implementing, and evaluating employee relations and human resource policies and practices.

Responsibilities of HR Manager:

  • As a business partner, take ownership of HR strategy and policy, updating and creating polices and procedures.
  • Manage the recruitment process across the business, as their success is dependent on attracting the right people to ensure their customers are supported in the best possible way.
  • Assisting managers in probation and performance review periods.
  • Dealing with employee relations issues including advice and guidance regarding performance, disciplinary actions and grievance investigations.
  • Advising staff and leading management regarding all employee relation matters including performance management and discipline & grievance procedures.
  • Being aware and up to date with all legal aspects of HR and be able to advise managers on this.
  • Maintaining and updating the HR database, personnel files and employee manuals, ensuring all policies and procedures are in line with current legislation.
  • Manage the continual personal development of all staff and be responsible for organising training with the L&D Team.
  • Responsible for the employee survey, and engagement across the business.
  • Absence management and analysis.
  • Management of employee of the month.
  • Manage HR projects on an ad hoc basis.

Details of HR Manager:

  • Salary: up to £40, 000
  • Working hours: Full or Part Time (3 or 4 days)
  • Location: South Birmingham
  • Duration: Permanent

Benefits of HR Manager:

  • Holiday entitlement which increases with length of service
  • Enrolment into company pension plan with a generous employer contribution
  • Also on offer is a discounted membership to the local gym
  • Access to a discount website which provides hundreds of offers on major high street brands, restaurants, holiday companies and many more

Skills and Experience required for the role of HR Manager:

  • Proven HR generalist experience, with working knowledge of employment legislations.
  • Experience of working in a stand-alone HR role.
  • You will have experience of working in a customer focused environment
  • Proven experience within a fast growth business
  • Personable with strong communication and relationship building capabilities across all levels of the business.
  • The ability to prioritise your workload and meet strict deadlines.
    The ability to remain calm and approachable in all situations.

Senior Payroll Officer

Senior Payroll Officer

We are recruiting for a Senior Payroll Officer in the Birmingham area with our well established client.

As a Senior Payroll Officer you will need to have:

  • At least one years’ experience supervising a payroll team
  • Previous experience of being involved in IT systems projects from a HR and payroll point of view
  • Proven experience of working for a business with multiple payrolls and 2000 employees on the payroll
  • Exposure to processing payrolls across the UK
  • UK PAYE knowledge
  • Pension scheme and auto-enrolment knowledge
  • Excellent communication skills
  • Ability to improve processes and procedures
  • Payroll supervisor level qualification would be an advantage
  • SAP knowledge (desirable)

Details:

  • Salary: £25,000 per annum
  • Working Hours: Mon – Thurs 09:00-17:30 Fri 08:00-16:30
  • Location: Birmingham
  • Duration: Permanent

Role of a Senior Payroll Officer:

  • Run the monthly and weekly payrolls for approximately 3000 employees across multiple payrolls for both the UK and Irish employees
  • You will supervise the team and be a central point of contact for the team and escalated issues
  • Reconciliation of all payroll transactions
  • Processing Bank payments
  • Assist with month end procedures including submission of Tax and NICs and 3rd party reporting
  • Administration of the in-house and Auto-enrolment pension schemes
  • Check statutory payments i.e. SSP/SPP/SMP
  • Review payroll prior to sign off, highlighting anomalies and investigating discrepancies
  • Preparation of all company payrolls
  • Assist with HMRC regulatory requirements including timely returns, RTI filings, benefits processing
  • Assist with preparation of year end documents including P11D’s and P60’s including submission to the HMRC by set dates
  • Act as a key point of contact between HR and payroll regarding starters, leavers, maternity, paternity, bonuses and overtime
  • Lead and assist in the creation of tested payroll process and procedures documents
  • Be technical lead within the Team, ensuring implementation of new legislation, providing training to the team, and communicating impacts to the Payroll Manager/Senior Managers
  • Supervising the Payroll Team to ensure deadlines are met and payroll is processed accurately; set targets and complete appraisals
  • Work closely with HR function to ensure continued improvement of processes and continuity of data transfer to Payroll

Benefits of working with us as a Senior Payroll Officer:

  • Pension
  • 20 days plus Bank holidays
  • 50% Discount
  • Free lunch provided everyday
  • 50% off Costa coffee
  • Room for progression

If you are interested in the above role please click apply

Credit Controller

Credit Controller

We are recruiting for a Credit Controller in the Birmingham area with our well established client.

As a Credit Controller you will need to have:

  • Previous credit control experience
  • Professional telephone manner
  • Able to demonstrate effective methods of collecting debt
  • Strong IT skills are required including Excel to intermediate level and accounting software programmes
  • Ability to resolve complex debt issues
  • Respect for confidential information
  • Ability to establish and maintain good client relationships, both internally and externally at all levels
  • Calm, confident manner to handle potentially uncomfortable conversations

Details:

  • Salary: £22,000 per annum
  • Working Hours: Mon – Thurs 09:00-17:30 Fri 08:00-16:30
  • Location: Birmingham
  • Duration: Permanent

Role of a Credit Controller:

  • Maintaining regular contact with customers to ensure invoices are clear for payment
  • Calls made in advance to customers whose debt is due for payment ensuring no queries on invoices and where there are queries, they are resolved
  • Making regular contact with all customers to ensure invoice due dates are met
  • Timely and effective collection of all debts and customer payments
  • Attend meeting at the end of each week to discuss debtor report
  • Reviewing aged debtors list for overdue accounts
  • Chasing debts from customers; obtaining overdue amounts without prejudicing customer goodwill
  • Liaising with sales and operational staff to ensure out-going invoices are correct or to obtain explanations of issues arising
  • Answering customer queries regarding disputed invoices, arranging for the issuance of credit notes if necessary
  • Allocating cash receipts against aged debtors
  • Assume responsibility for all collection activity, chasing overdue customers for outstanding debt, ensuring payment terms are adhered to and discussing payment plans where applicable
  • Assessing the credit worthiness of new and existing customer accounts via financial reports, bank references and customer visits
  • Reducing aged debtors and minimisation of bad debt risk
  • You will be posting cash and reconcile on monthly basis
  • Cover other departments when absence or holiday arises

Benefits of working with us as a Credit Controller:

  • Pension
  • 20 days plus Bank holidays
  • 50% Discount
  • Free lunch provided everyday
  • 50% off Costa coffee
  • Room for progression

If you are interested in the above role please click apply

Administrator

Administrator

We are recruiting for an Administrator in the Birmingham area with our well established client.

As an Administrator you will need to have:

  • Previously used audio and digital dictations systems such as Lexicon (advantageous)
  • Accurate typing skills
  • At least 2 years’ experience in an Admin role
  • Previously used Microsoft Word, Excel, Outlook and PowerPoint
  • Familiarity with Adobe/Nuance PDF (Desirable)
  • Excellent written and verbal skills
  • Maths and English GCSE’s grade C or above (or equivalent)

Details:

  • Salary: £17,000-£18,000 per annum
  • Working Hours: Mon – Fri 09:00-17:00
  • Location: Birmingham
  • Duration: Permanent

Role of an Administrator:

  • Provide high quality and accurate and wide ranging administrative and secretarial support to all teams and fee earners
  • Minute taking and circulating the minutes
  • Produce some audio and copy typing of accurately typed letters, memos, files notes, reports documents, specifications and general correspondence
  • Open, close and diary certain files using IT based systems
  • Add service charges and prepare invoicing documents
  • Generate newsletters
  • Update meeting schedules for fee earners for overseas trips
  • Maintain and update official forms
  • Type official forms, reports, invoice wording and legal documents with direction from fee earners
  • Issue all outgoing correspondence via hard copy post, e mail or fax
  • Scanning and distribution of renewal correspondence
  • Processing and distribution of patent standard emails
  • General office duties including filing, photocopying, scanning, faxing, e mailing and answering the telephone as required
  • File certain correspondence on relevant electronic case files

Benefits of working with us as an Administrator:

  • 23 days holiday plus bank holidays
  • Company incentives

If you are interested in the above role please click apply

Senior Learning and Development Officer

Senior Learning and Development Officer

We are recruiting for a Senior Learning and Development Officer in the Birmingham area. Our Client is a well-established Company.

As a Senior Learning and Development Officer you will need to have/be:

  • A confident, communicative learning and development professional
  • Minimum of 2 years’ experience in writing and delivering classroom based training
  • Excellent planning and prioritising skills
  • Highly motivated with the ability to motivate others
  • Excellent knowledge of Microsoft standard packages – Word, Excel and PowerPoint

Details:

  • Salary: £25,000.00 – £30,000.00 per annum
  • Working Hours: 40 hours per week
  • Location: Birmingham
  • Duration: Permanent

Role of a Senior Learning and Development Officer:

  • To design, deliver and implement pragmatic learning solutions
  • Amend and revise training as necessary
  • Assist Training Manager to resolve all training requirements
  • Create a range of individual training, coaching and monitoring techniques to suit differing needs
  • Abide by all regulatory and compliance requirements

Benefits of working as a Senior Learning and Development Officer:

  • 20 days holiday plus bank holidays
  • Company pensions
  • Childcare vouchers
  • Free parking

If you are interested in the above role please click apply